On June 12-13, 2012 the training for “Union of crisis centers” operators was held in Almaty in frames of Regional programme on labour migration in Central Asia and Russia with the aim of the hot-line potential’s increasing in field of migration legislation for wider informing citizens on migration issues and prevention of irregular migration.

Information-resource center consultant was invited as one of the trainer to Almaty. As a result of the conducted training, hot-line operators got acquainted with the common tendencies of the migration process in the world, were informed on the current legislation according migration issues in Kazakhstan, got acquainted with the experience of the Information –resource center IOM Moscow activity and methods of work with the foreign citizens. Also the representative from the International organization for migration in Kazakhstan presented the new version of the enhanced data base on receiving applications to the operators.

The training was conducted in the interactive way, the operators took active participation and asked questions they were interested in. Also several practical exercises were presented to the attention of the participants for the strengthening of the received knowledge and skills and were successfully fulfilled.